ConSergio, the virtual concierge for your property
ConSergio answers your guests' questions and books the services they ask for. All that reaches you is what you have to deal with in person.
The phone's browser is all it takes · it works alongside the system you already have
- 50+ languagesGuests served in their own language
- 24/7It answers at night too
- < 5 minTo get your property live
- 0 appsJust point a camera at the QR
- 0 lock-inCancel whenever you want
And in euro, what is it worth? Work out what you save
How often do they ask you the same things?
Opening hours, the Wi-Fi, where to rent bikes, what to see nearby. They all reach you, usually while you are in the middle of something else, and not always in a language you speak.
From today they reach ConSergio.
The guest writes the way that comes naturally and ConSergio answers with your property's own information. When it needs you it passes the request on; otherwise it closes it by itself.
Not just answers. Things done.
ConSergio listens to the guest's request, gathers every detail it needs and passes it to the right person. So each request reaches the staff already clear, complete and ready to handle.
Informs
Hours, check-in, Wi-Fi, parking. It answers those.
Organises
It suggests itineraries, events and visits based on how long the guest is staying and what they are interested in.
Books
The guest books the restaurant, the spa or the bike rental inside the conversation, without having to ask anybody.
Passes on
Extra towels, a later check-out. The request reaches you already written up, with the room number at the top.
Your guests have few days and they want to fill them.
ConSergio knows what you offer and what is around you, and it suggests it while the guest still has days ahead.
- Rentals and equipment, booked without going through you
- Tastings, walks and visits suggested according to how long they are staying
- The restaurants you trust, recommended the way you would recommend them
- Transfers and extra services booked with the notice you need
Open the board and you already know what needs doing.
Every request arrives in real time, with the room, the language and where it came from. You take it on with one tap and the guest watches the status update by itself, without calling anybody back.
- A column view: New · In progress · Done
- Requests that came out of the chat carry the “via AI assistant” badge
- Statistics on the most requested services, guest languages and peak hours
- Two roles, Owner and Front desk, with permissions to match
5 minutes to get the property live and you are ready to work
Set the property up
You register on your own and add services, hours and information. Upload the PDF of your in-room guide and the AI fills in the catalogue for you.
Print the room QR codes
Generate a QR code for each room or common area, ready to print. No hardware to install: the guest just points a camera at it.
Run everything from the dashboard
Requests arrive in real time, along with the conversations and statistics on languages and the most requested services. It works from your phone too.
Whether you run 3 rooms or 300, ConSergio fits around you.
Your guests' data stays in the European Union.
Most of it never comes into being at all: we ask the guest for no name, no email and no account.
- The servers are in the European Union, and that is where content, conversations and requests stay
- The guest scans the QR code and writes: no registration, so no list of guests to look after
- We sign the data processing agreement with you, the one your property's records need
Your next guest will write to you tonight.
Print the QR codes and from this evening somebody is answering your guests.
ConSergio is a product of DevInterface, a software house in Bussolengo, near Verona. About us